Customer Ratings & Reviews for Cook Insurance, Inc.
I got insured same day for my new car. Professional service. They found me a better rate too.
Everyone is very nice and knowledgeable.
Wonderful staff, great service!
AZ Park It Storage
Very cordial agent, [was] helpful and took time to explain things about product I was purchasing.
Always a pleasure. Julie is a very personable agent.
I’ve been with Cook Insurance for over 5 years, great people and great rates.
I moved from IL to AZ and had no idea who to go to for house insurance. I received a few rates from other companies and thought they were high; but then again I was used to Midwest rates. A friend recommended Cook Insurance and I couldn’t be more happy! They are friendly, know exactly what they are doing (ask all the right questions first so they don’t need to contact you a bunch of more times), and very fast on giving you a good, affordable quote. I’m very happy with them and they are always helpful if I have questions.
My experience with one of the big insurers was very, very good and I was treated well. One day I asked Darren to quote me and I was shocked. First off, he helped me evaluate coverages, which led me to raise some and lower others. Next was the determination of replacement value. It was a thorough experience and I was glad to go through it so that I am not over-, nor under-insured. Finally, the cost was half. Yes. 50% of what I was paying as a premium, long-term customer of the previous company. Now, two years later, I know that it isn't "too good to be true." To me it is simple. The big ones spend a LOT of money on advertising, while the highly-rated, lesser known names don't take that money from me in the first place. Trust in Darren and his staff is now solid and their helpfulness is perhaps best told this way. There was an insurance cost I needed in order to complete my taxes. One of his staff went back and forth with me on email until I had what I needed. This is a good story, except that it happened at 8PM in the evening. After business hours. Outstanding!
Excellent job getting me a good policy at a reasonable price
Knowledgeable, helpful and friendly service.
Very professional service and got my home owners insurance in a flash.
I was very impressed with Iris and her willingness to help my wife and I with our insurance needs. Looking for insurance that doesn’t cost an arm and a leg is rare these days, but Iris worked hard to get us the right amount of coverage at a rate that was most affordable for our budget. Being a military member it’s hard to find people that are not looking to make a quick transaction, and she made us feel like she was apart of the family looking after our best interest. She won us over with her promptness in finding the best deal for us. Ultimately saving us a lot of money! Thank you Iris!
Our business has been using Cook Insurance for about 20 years. I finally got myself in there recently (my husband usually handled it, but I run the office stuff now), and met the staff that has been taking such good care of our needs for so long. It was fun to finally put faces to the names, emails, and voices! We have been helped with liability, equipment, work comp, and renter/leasing insurance for our office space, and I really feel like the folks at Cook Insurance have gone to bat to help us get insurance for an industry that's difficult to insure. I highly recommend them!
I have been a client of Cook Insurance since 2006, when my business opened. They have taken excellent care of me since then and everyone goes out of their way to be friendly, helpful and do a spectacular job! Keep up the good work!
Cook Insurance was the only agency I could find that could insure my handyman business. Steve Wade has been my agent for well over 15 years, and has always provided prompt, courteous, and efficient service.
Michael & Kathryn M.